Terms and Conditions

Products

Any special requirements may take up to 3 months.

All prices are subject to change and usually updated once a year dependent on Silver prices at the time.

Lucy Quartermaine Designs has the right to change or remove information and prices without notice.

Ring sizes come in Small (K), Medium (N), Large (Q) and Extra Large (T).

All the jewellery is handmade in Sterling Silver and Hallmarked at the Sheffield or Birmingham Assay Office.

All of the jewellery is designed by Lucy Quartermaine.

Jewellery boxes and bags are delivered with every order unless specified.

All orders are sent by Royal Mail 24 or 48 hour tracking unless specified

All designs are protected by the NAJ and Acid.

All jewellery shall remain vested in Lucy Quartermaine and shall not pass to the buyer until the purchase price for the jewellery has been paid in full and received by Lucy Quartermaine.

All Sale Items are non-refundable

Payments

Payment of price and VAT shall be due within 30 days of the date of the sellers invoice

Interest on overdue invoices shall acrue form the date when the payment becomes due calculated on a daily bases until the  date of payment at a rate of 5% per annum above the bank of England base rate from the time to time in force.

Loyalty

We are happy to offer exclusivity and loyalty within your area as long as the above terms and conditions are met.

In accordance to this an on going business relationship is crucial, including regular orders and contact. If no business has been made within in the last 12 months then Lucy Quartermaine ltd has the right to pull exclusivity and loyalty from the retail outlet in which we were trading.

Usage Tracking

In order to monitor security and which products and services are most popular with our site registered members and visitors, LucyQ tracks the traffic throughout this website.

Credit card processing is issued by My Sage Pay. These companies do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfillment.

Links

This website may, from time to time, include links to other sites managed by third parties. Please understand that we are not accountable for the privacy practices of such other sites. We suggest that you are aware when you leave our site and read the privacy statements of each and every website that collects personally identifiable information.

This privacy policy applies solely to information collected and processed by Lucyqdesigns.co.uk

Fraud Prevention

We reserve the right to pass on any information you provide to us via the website to aid parties involved in fraud prevention and detection.

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